Your questions, answered.
What to expect from your kit and how to get started.
What comes in the kit?
Every colour option includes one padded curling rod, two matching scrunchies and a claw clip.
Should my hair be wet or dry?
Start with slightly damp hair and let it dry fully while wrapped. Avoid wrapping soaking wet hair.
How long should I leave it in?
Keep your hair wrapped until it is fully dry and set; unwrapping while it is still damp can affect the result. Timing varies with your hair and how much moisture you start with.
Will it work for my hair?
Your hair must be long enough to wrap securely around the rod. Hair texture, length and technique affect the result, and the wrapping routine may take practice.
How do I check delivery costs and timing?
Enter your delivery address at checkout to see the available shipping options and charges. For timing questions about your destination, contact Curlumi before ordering with your country and postcode.
How do I request returns or order help?
Use the contact form and include your order number and a description of the issue. Include a clear photo if the item arrived damaged or incorrect; we will provide the applicable next steps.